Frequently Asked Questions.
This page is filled with some of the most common questions we get surrounding our services. If you have any additional questions not listed here please contact us.
General Questions
How far in advance should we book you?
This is totally up to you, but the sooner you book, the better your chances of getting a spot. If the wedding is within a month, there might be an extra fee for our services if we have your date available.
Do you have experience shooting weddings similar to ours?
This depends on the style, location, and size of your wedding. Feel free to reach out to us directly using the contact us page!
Can we see full wedding galleries or videos, not just highlights?
Sure thing! Just let us know you'd like this arranged, and we'll send you a link.
What packages do you offer, and what's included?
We've got a bunch of awesome packages for both photography and videography.
Our photography packages start at R6000, and our videography packages start at R7000.
Do you offer photography and videography as a package?
Absolutely! You'll get a 20% discount on the total for these packages. For example, if you choose our two starting packages, the total would be (R6000 + R7000) * 0.8 = R10,400.
If you have any more questions about pricing skip to the Pricing & Contract Section.
Style & Approach
How would you describe your style?
We usually prefer a more straightforward documentary style of filming, but that doesn't mean it won't be visually stunning or that we'll leave you in the dark when you need guidance.
Do you direct poses or prefer a more natural approach?
We do direct some poses during the wedding preparations and the main couple shoot, but we mostly let you enjoy your special day without any interruptions.
How do you handle low-light situations?
These days, most cameras are pretty good at shooting in dark places. But we do bring our own lighting equipment, like flashes and constant lights, so you'll never be in the dark!
Will you be shooting alone or with a second photographer/videographer?
We always try to be at least two people, whether you book us for photos or videos. This way, we can capture everything happening in different places. If you book us for both, there will be three of us unless you have other requirements.
How do you coordinate capturing key moments like the first look, vows and dances?
We will communicate with you about how it will be done depending on your requirements, we will make sure we get everything important to you to the best of our ability.
Logistics & Timeline
How many hours of coverage do we need?
We don't have a set plan, but we suggest we arrive when the bride starts getting ready with hair and makeup, and leave once the speeches, games, and the main party events are done. This is completely up to you and your needs.
How do you handle travel?
We charge a flat rate of R4,50 p/km for weddings further than 30km from Centurion, Gauteng. Flights we can arrange ourselves and charge only what we pay for them along with accommodation.
What’s your plan if you get sick or can’t make it to our wedding?
We'll definitely find someone just as talented, but we have three people available for your wedding. So, it's unlikely that this will be a problem.
Do you work with a shot list, or do you prefer to capture moments organically?
We always have shot lists prepared, but sometimes it's better to just have things unfold naturally and not let your clipboard get in the way.
How long does it take to receive our photos/videos?
This is usually within 3-4 weeks after the wedding but if you need them sooner we can do a rush edit.
Editing & Delivery
How many photos will we receive?
This is dependent on your package, but they start at 500 photos for Package A.
How long will our wedding film be?
Depends on the package you have selected. Package A starts with 3 min Highlights and your full ceremony from 1 static camera.
Do you offer raw footage, or just the edited film?
Yes, we do offer this service for an extra fee. Please keep in mind that these files are quite large and can be a bit time-consuming to color grade or edit. If you'd like us to take care of this and still send you everything, we can definitely do that too.
Can we request changes to the final edits?
Absolutely, every couple gets a set of revisions for both photo and video.
Do you offer albums, prints, or USB delivery options?
Of course! Please don't hesitate to contact us if you have any specific requests or need assistance with anything. We're here to help you!
Pricing & Contract
What’s your payment schedule and deposit policy?
We require your deposit to be payed a month before the wedding, please note your booking isn't confirmed unless we have received your deposit.
Do you have a contract? What’s included?
We do have a contract. If you'd like to take a peek, just send us a message and we'll send it over.
What is your cancellation and refund policy?
As per our contract, this will be handled in a way that respects your interests. We don't want to keep your money unless something happens that negatively impacts us or if any work has been done in preparation for your wedding.
Are there any hidden fees we should know about?
None that won't be disclosed before the contract is sent or that's already mentioned in the contract.